IT Support recruitment agency listing
The Information Technology Industry supports a plethora of different skills and qualifications - and it's only getting larger. Finding just the candidate you need in this landscape can be difficult - especially if you would prefer someone multi-talented. Fortunately, Connect Appointments have a wealth of experience in filling vacancies for our clients, right across the IT Sector. Whether you need ATM Engineers or a Linux Specialist, get in touch.
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
Eursap
TechMind Recruitment
TD Group Limited
Hainton
Optima Plus
Real Time Recruitment Solutions (RTRS)
Inplay Recruit
Cain & Mann Ltd
Haptic Recruitment
Oliver Parks Ltd
Osirian Consulting Ltd
Bluewave Select
Recann
Excelerate Recruitment Partners
De Facto IT
TLP Consultancy Ltd
Cloud Employee
Identify Solutions Ltd
Logix Resourcing
Touchscreen Talent Ltd
Mason Frank International
Ithika Recruitment
Wenham Carter Group
GlobalCity IT Resources
Revolution Technology Ltd
Hunter Bond
The Developer Link Ltd
The Bridge IT
DMS Computer Recruitment
ea Change
The Difference Engine
Templeton recruitment
Iceberg
ProActive Search
Armstrong International
Source Connect
Ginger Recruitment
FW Recruitment Ltd
InterQuest Group
Change Recruitment
Neoci
Metrica Recruitment
Olive Delta
Reimin Reid
Remit Resources
Aspect Resources London
WORKHILLS UK LTD
FT Select
Rethink Group
Jeya Group
Acumin Recruitment
Careerz
Charles Phipps
Bowerford Associates
Herringbone Search
Bullion Technology Recruitment
Ronald James
IAC Recruit
Venquis
Creative Personnel
Access PLC IT Recruitment
SAP Contractors
Titan Recruitment Solutions
North Starr Ltd
Savant Recruitment
Recruit IT Limited
Magenta International
BBS Recruitment Agency
WHD Consulting Ltd
Roma Black Associates
Ateca Consulting
Enigma People Solutions
Swann Recruitment
Iconic Resourcing
ECOM
aap3 Southampton
CRG TEC
More information
IT has never been more important in business than it is today - and the sector's growth shows no sign of slowing. The importance of information systems to the world economy means that roles such as IT Support Engineer and IT Support Analyst are almost guaranteed to be in ever higher demand in coming years. As such, IT recruitment agencies are always on the lookout for good System Support staff to match the requirements of their clients - and as such, agencies represent one of the most efficient ways for an organisation to fill these roles.
Recruitment in IT support
Given that the role is widespread and commonly-recognised, agencies operating within the IT Tech Support segment can be either IT specialists, or based in a more general discipline. When seeking candidates, recruiters tend to look for relevant qualifications and experience in this area - including diplomas and certificates in ICT Systems, or professional certifications from the likes of Microsoft or Cisco. These include Microsoft certified IT professional (MCITP) and Cisco certified network associate (CCNA).
Entry-level IT Support jobs pay around £18-22k per year - although this can rise to around £30k with experience. Having a foothold within a company can allow an IT Support professional the opportunity for promotion into managerial or supervisory roles, as well as more lateral movement into areas such as Information Security or Network Engineering. IT Support is generally organised into 'lines' (similar to ranks) such as 1st, 2nd and 3rd Line Support. These grow in seniority as the line number increases.
IT support - key responsibilities
The role of an IT Support Operative varies depending on the organisation concerned, and the type of network or system they operate, but generally, such a job will involve ensuring that other employees of the company are able to go about their business unhindered by technical faults or glitches. In addition to ensuring the smooth running of any IT systems in the organisation, Support Operatives might also be required to train other members of staff in the effective usage of systems, and set up new system components (e.g. a workstation for a new starter).
In order to carry out these roles, IT Support professionals require a mixture of skills, including good knowledge of the operating systems in use by a company - e.g. Microsoft Windows, Apple Mac OS, Linux, etc.; sociability; and reasonable physical fitness to allow them the means to solve hardware issues which might well involve crawling around in a confined space.
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