With one of the largest economies in England, Manchester was the world's first industrialised city - playing a key role in the Industrial Revolution. The city's diverse economy has led to Manchester becoming home to a variety of large organisations across a range of sectors, including brands such as the Guardian Media Group, JJB Sports and Swinton.
As such a hub of industry, it is unsurprising that Manchester offers a wide range of opportunities to those seeking employment in the Customer Services and Call Centre industries. Whether your speciality is outbound sales, inbound sales, customer service, claims handling or lead generation, you'll find candidates and businesses in Manchester that are sure to suit your needs.
Customer Service recruitment in Manchester
Call Centre and Customer Service staff are required across a range of industry sectors, from Insurance to FMCG. Permanent, contract and temporary roles are available at all levels, and a large number of specialist recruitment agencies operate in this sector. Salaries and wages will vary depending on the role and the hours, but research shows that companies in north-west England pay among the highest in the country for Call Centre agents.
Take a look at the recruitment agencies listed below, who specialise in Call Centre and Customer Services roles in the Manchester area: