Call Centre / Customer Service Recruitment Agencies Directory
CMD Recruitment has ample experience in recruiting for call centre and customer service roles. We help you to recruit individuals to enhance your customer contact strategies across digital, multi, omni and traditional contact channels, for customer service, customer experience, back office functions and sales.
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
As a sales recruitment specialist we let statistics speak for themselves: 3:1 interview to placement ratio: 97.5% right first time shortlists: 16 days average delivery: 77% of candidates placed are passive (NOT VIA JOB BOARDS) Temporary & Permanent solutions, including Search & Selection projects. We will consult and advise you on the most effective solution to ensure on time project delivery and your repeat business.
Covers: England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
Anne Jagger have a long history in Call Centre and Customer service recruitment. Working with high-volume users in the telecoms and sales industry, Anne Jagger recruitment have the experience and resources to manage temporary call-centre workers and recruit experienced Customer Service managers.
Covers: London and surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
We can provide fast cost effective temporary and permanent recruitment solutions for companies who are hiring contact centre personnel. We can recruit staff to work in inbound customer service jobs, call centre advisers jobs, call handlers jobs, outbound sales/ tele-sales jobs, technical advisor jobs and bi-lingual customer service jobs. If you need call centre staff then call us now.
Covers: Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
JT Recruit is a well-respected local agency with a great deal of experience in recruiting the right person for employers or finding the right job for candidates. What makes us different from many of our competitors is that we care about you!
Covers: East Midlands, West Midlands, | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
From senior director level to more junior within finance, HR, marketing, sales, customer service and administration our Office and Contact Centre service is geared towards matching candidates with opportunities which precisely suit their capabilities. We have an established pedigree within the sector and our specialist teams are well qualified to advise and assist your career development.
Covers: UK wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Created to give businesses a fresh approach to recruitment. The priority for husband and wife duo Matthew Breakwell and Zoe Ellis was to offer a personalised approach, making time to get to know clients and candidates. Brellis Recruitment’s primary focus is supplying high calibre permanent and temporary candidates to the Warwickshire, Oxfordshire, West Midlands and surrounding areas.
Covers: Warwickshire, Oxfordshire, West Midlands. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Over 20 years of servicing call centres and large team environments with excellent professionals. We cover a lot of job roles from the busy bees on the calls or diallers to back office and operations through to management - culture fit - problem solving and pro activity are strong points - we communicate well and are imaginative - This is what we do!
Covers: UK Wide | Permanent | Salaries from £17k - £100k+
Bloom Connections are here to help businesses throughout the country to grow. Cultivating long-lasting relationships with our clients to understand their culture and what their ideal candidate looks like is at the heart of what we do. Our personal approach allows us to get to know our clients and candidates, so that we can find you the perfect fit and help your business to blossom!
Covers: Midlands | Contract, Part Time, Permanent | Salaries £15k - £100k+
Pro-Found Recruitment is a leading recruitment agency in Sheffield, offering comprehensive temporary and permanent employment services across multiple sectors in the UK. Whether you are a job seeker in search of your next career opportunity or an employer with a vacancy to fill, Pro-Found Recruitment provides the employment services to fulfil your needs.
Covers: UK Wide | Contract, Permanent, Temporary | Salaries £15k - £100k+
The Best Connection specialises in the supply of flexible workforce solutions to the Industrial, Driving, Logistics & Care sectors. If you are a candidate seeking employment, or a client looking for staff, please feel free to call one of our consultants who will help find the perfect match.
Covers: Dorset, Hampshire & Sussex. | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Driver Hire Grimsby and Scunthorpe provide the most professional recruitment service throughout North Lincolnshire, North-East Lincolnshire and East Lindsey. Although we have a long history in the logistics industry, we are able to meet all of your staffing needs. Providing a 24/7 service manned by us locally. We are always on hand to meet your needs and exceed your expectations in recruiting temporary and permanent staff for your business
Covers: Scunthorpe Grimsby Louth Caistor Brigg Immingham | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £60k
Try Staff Ltd provides experienced candidates for a range of commercial roles. This includes data entry staff, customer service operatives, accounts staff, administration, receptionists, sales administrators, etc.
Covers: UK Wide | Contract, Permanent, Temporary | Salaries from £17k - £100k+
At Highbury Recruitment we believe in building personal and long standing relationships with both clients and candidates alike. Specialising in Industrial, Engineering, Scientific, Automotive and Electronic sectors, Permanent and Temporary recruitment, Highbury Recruitment has an extensive network of contacts. This makes us the only place you need to go for your recruitment requirements. Our ethos is simple: 'A personal approach to personnel'
Covers: East Anglia | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Most of our clients & candidates come from recommendations, referrals & reputation; evidence that we are proactive on your behalf, professional in our conduct & offer a bespoke service to each individual client or candidate.
Covers: South East | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
The clue’s in the name – our dedicated team of recruitment experts are passionate about matching the right candidates to the right jobs. We specialise in Temporary and Permanent placements across a broad recruitment spectrum including; Office, Technical, Industrial, Transport and Managerial. Whether you’re seeking your next opportunity or expanding your team – it’s time to get Proactive!
Covers: Midlands and the North West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k
Job Switch is a unique recruitment agency that specializes in the construction, transport, industrial, Finance, HR, Admin and warehouse industries With offices in London and Essex, however, we operate nationwide all over the UK. We offer talent solutions that are tailored specifically to meet the needs of your company.
Covers: United Kingdom | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Barker Ross Ltd was established in 1988 and are specialists in temporary and permanent recruitment. Due to excellent client loyalty and substantial increase in business from recommendations, we are now regarded as one of the leading recruitment companies in the UK.
Covers: London, Midlands, East Anglia and Home Counties | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
CJM are a small team of seasoned recruiters offering transparent, honest and ethical recruitment support. We take our time to work with and understand our clients and candidates alike. You are what make us great at CJM.
Covers: United Kingdom | Contract, Part Time, Permanent | Salaries £15k - £100k+
Everpool Recruitment are experienced in recruiting for a variety of sectors within the Call Centre and Customer Service industry. As a Nationwide recruiter, we currently have clients in this sector, from Liverpool to London, Stoke on Trent to Taunton - we cover wherever you are!Roles that we recruit are anything from Customer Service Administrators to Operations Directors and everything in between.
Covers: UK Wide | Part Time, Permanent | Salaries £15k - £100k
ABL Recruitment is a London-based languages recruitment agency specialising in sourcing multilingual and English-only staff throughout the UK and internationally for call centres and customer support centres for temp and perm roles.
Covers: UK and International | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
Over the last 12 years, ITSS has developed a national reputation and an extensive network, enabling us to consistently recruit talented people for our clients. We take pride in our consultative approach, taking the time to listen and understand individual client's requirements, whilst bringing in-depth market knowledge.
Covers: Nationwide | Contract, Part Time, Permanent | Salaries £15k - £100k+
AMG are independent recruitment specialists, bringing a fresh approach to recruitment by combining our unique resourcing model, with a tailor-made recruitment strategy for all of our clients, to provide an up front and honest service to both candidates and clients, that achieves results and supplies the best talent possible.
Covers: Nationwide | Contract, Part Time, Permanent | Salaries £15k - £100k+
We offer recruitment expertise across a diverse range of sectors. Our sectors are serviced by experienced consultants with specialist experience and knowledge of recruiting candidates in those areas..The beauty of contingency recruitment method is that it’s zero cost unless we find the right candidate for you. We’re happy to work alongside your team and only charge if we succeed.- So what have you got to lose? Talk to us today .
Covers: All UK Locations | Contract, Permanent | Salaries from £17k - £100k+
From our offices in Glasgow and Inverness, HR Recruitment Services Ltd deliver temporary and permanent employment solutions UK wide. Our commitment and proven track-record has enabled us to establish ourselves within multiple markets including Construction, Manufacturing, Warehousing and Call Centre staffing. Contact one of our branches today and receive a leading Scottish recruitment service that’s bespoke to your needs.
Covers: Scotland and Surrounding areas | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Right Step Recruitment we pride ourselves in being a friendly forward-thinking agency. Times are changing. We know this. That is why it is important now more than ever to be working alongside the right agency who has the cutting edge to ensure the best solutions for you. We specialise in Health & Social Care, Catering, Commercial & Hospitality, Education, Construction, Trades & Labour & more. Get in touch to get the ball rolling.
Covers: Nationwide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Trak Employment Solutions are one of Swindon’s premium recruitment agencies offering both temporary and permanent positions. Working with both individuals looking for that next career move and companies looking to increase staff numbers, you can be assured of a personal approach to match your exacting needs.
Covers: South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
P.J Staffing Ltd is a local Yorkshire based recruitment agency providing local businesses with a variety of experienced and reliable staffing solutions across Catering, Hospitality and Event sectors across the North. Our core aim is to provide great people to establishments and venues in times of needs, such as short-term sickness, holiday cover or for larger events when you need that additional flexible and experienced staffing solutions.
Covers: Leeds/Bradford, Sheffield, Doncaster, York, London | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
A one-stop shop for all things recruitment, with an honest and ethical approach to hiring. Our aim is to create long-term sustainable employment opportunities with our clients whilst supporting candidates to flourish in roles perfectly suited to their skillset and career goals.
Covers: United Kingdom | Contract, Part Time, Permanent | Salaries from £17k - £100k
We have staff fully available nationwide, catering for perm, temp and bank workers (as and when required). All candidate's qualifications and right to work are also fully vetted.Please do feel to get in touch should you have any inquires, we would love to help with all your staffing needs.
Covers: UK & ROI | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Reliable, professional family run Recruitment business with over 35 years combined experience covering all sectors of industry across the Midlands. Quality, Confidential, Cost Effective. Having the right calibre of candidates is more important than having thousands of CV's.
Covers: Birmingham and The Midlands | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
A recruitment consultancy providing solutions nationwide, ARC are experts at supplying quality Call Centre/Customer Service professionals for clients within Financial Services and other sectors. We take a multifaceted approach in looking to fill permanent and contract posts. We have 30 years of recruitment experience and have filled several hundred roles in the Call Centre/Customer Service space.
Covers: London and South-East focus, but UK-wide | Contract, Permanent | Salaries from £17k - £100k
Reed's customer service specialists can help source professionals to support your customer base, enabling you to grow your business. With offices throughout the UK and access to a network of customer service specialists, you can be assured that Reed's experts will find the most suitable candidate for your team - wherever you are. We recruit for a range of roles, including inbound customer service advisor, customer service account manager.
Covers: UK Wide | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Flexible Solutionz has been helping companies recruit within the Customer Services industry for many years. We have a proven track record of success across this discipline. We are able to provide testimonials & references on request. We offer excellent rates & rebate schemes to protect your investment.
Covers: North West England | Part Time, Permanent | Salaries £15k - £100k+
Do you need help finding top talent? Platinum Recruitment are a local agency specialising in Industrial, Commercial, Healthcare, Education, Tech & Automotive. Our recruiters are specialists within their fields, so have first-hand knowledge of the industry and are able to find the very best talent for your business. We recruit permanent vacancies, as well as supporting with temporary staffing. Enquire now to speak to one of our specialist team.
Covers: South East and South West | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
PP Associates is a well-established Recruitment agency who strives to provide exceptional talent to our ever-growing marketplace. Our team of consultants including collectively have a wealth of exposure to different industries and fulfilling vacancies within Finance & Accountancy, HR, Manufacturing, Health and Social Care, Call Centre, Marketing & Digital, Office Support, Project & Account Management, Procurement
Covers: UK | Contract, Part Time, Permanent, Temporary | Salaries £15k - £100k+
Our business established in 2011, has grown in expertise in understanding the fintech industry and the technical customer service roles required in this sector. We provide staffing for start ups to larger international companies for fixed term, permanent, temporary positions. We provide a personal service, working closely with our clients in sourcing the best person fit for each role with the right experience, qualifications and expertise.
Covers: UK wide | Contract, Permanent, Temporary | Salaries £15k - £100k+
Aspen Wolf are here for all your needs from Recruitment to Training. We can help with small increases in business or a high demand; short term assignments to on-going temporary vacancies.
Covers: North East | Contract, Part Time, Permanent, Temporary | Salaries £15k - £35k
Situated in the heart of Sussex we are your Local, Independent, Permanent Recruitment Agency for Call Centre & Customer Service roles. We understand it's not just about your next vacancy, it's about the future of your business. By offering a personal & professional service, we take the time to find you the best talent. We offer a full and thorough recruitment process, ensuring we build lasting relationships with our clients & candidates.
Covers: Sussex - Worthing, Lancing, Shoreham, Brighton | Contract, Part Time, Permanent | Salaries £15k - £100k
Customer service is incredibly important, but finding staff who can survive the rigours of this sector is not always easy. If you want to find someone who can represent your company's principles when it counts most, you may have your work cut out. By speaking to us, you'll ensure not only that you'll find the best staff, but also that you'll do so with efficiency.
Covers: Scotland & North East England | Contract, Part Time, Permanent, Temporary | Salaries from £17k - £100k+
TLA Group
Redwood Search
Amber Employment Services
CCN Jobs
Contract Scotland
OPR Resourcing Specialists
Vision Personnel
Tru Talent
The Recruitment Lab
Ontrak Recruitment
First Call Contract Services
Recruitrite Ltd
Spire Recruitment
CCA Recruitment Group
Ristara
Positiively Different Solutions
Oyster Consultants
Pearl Recruitment
Highpoint Recruitment
The Recruitment Link
Aston Carter
FW Recruitment Ltd
Messina Search
JS Talent Recruitment Specialists
Marstep
Angela Mortimer
Global Interface
365 People
Artemis Recruitment
Change Recruitment
Debbie Burbage Recruitment
Linda Taylors
Right Now Group
2020 Recruitment
Quality Service Recruitment Limited
Advantage Employment
Attega Group Ltd
Blusource
Recruitment Solutions (NW)
Dean Carter Recruitment
Simplify Recruitment Group
Pear Tree Recruitment
Office Connect Recruitment Services
Succeed Recruitment Solutions
mpeople Recruitment
MEM Recruitment
Mentys Executive Search
Huntress
Vivo Talent Solutions
VRP SOLUTIONS LTD
IG Recruit
Industrious Recruitment
Val Wade recruitment
TFPL Recruitment
Top Flight Personnel
Hollyfield Personnel
Elite Staffing Solutions
Oxby & Parke Recruitment Ltd
Space Recruitment International
Staffplus Recruitment
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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