Call Centre / Customer Service Recruitment Agencies Directory
Gravity Personnel
Emploi Recruitment
Enterprise Personnel
Ellis Mason Recruitment
Hunter Heywood Ltd
Premier Placement Services
Grey Seal Recruitment
Jobseekers Recruitment
Post Recruitment
JS Recruitment
Key Appointments
Labour 24/7
Lucy Walker Recruitment
EC Resourcing
Plus One Personnel
Red Door Recruitment
Select Appointments
Team One UK
Team Jobs
The Future Works
The Work Shop
Quack Recruitment
MAK Jobs
OA
Pro1 Recruitment
Lloyd Recruitment Services
Demon Recruitment Group
5Q Consultancy
24/7 Recruitment
Ann Pettengell
Archers Recruitment
One to One Recruitment
new4all recruitment
ST Selection
Careermakers Recruitment
Bond Williams
Xact Placements
The Caraires Recruitment Consultancy
Layka Recruitment
Global Highland
V Selective Group
Illuminate Recruitment
FS1 Recruitment Ltd
Executive Talent Search
Dobson Welch
Qualified Talent Limited
K2 Recruitment
Fresh Start Recruitment UK
Harris Lord Recruitment
Link Recruitment and Education
Mosaic Recruitment
JLD Recruitment Ltd
Purely Recruitment Solutions
Cluett Reeve
Optima Recruitment
Enable Futures Recruitment Ltd
Right Recruitment
Oakland Recruitment
Positive Recruitment
Priority Appointments
Juice Recruitment
Proman Recruitment
Pure Resourcing Solutions
R Thirteen Recruitment
Reflect Recruitment Group
Resolve Personnel
TALENT-UK LIMITED
Osborne Thomas
Connect With
VH Talent Limited
Eidiko HR
Elevation Recruitment Group
Elizabeth Michael
Edwards & Pearce
EPL Recruitment
Fairways Recruitment (Scotland)
Focus Resourcing
Exact Resourcing
Frankly Recruitment
Kingsley Consulting
Grassroots Recruitment
Talk Staff Group
Hartley Resourcing
Hamlin Knight
Marmion Ltd
ABA Executive
Eagle Headhunters
Hart Recruitment
Nexus Search
Strictly Recruitment
First Choice UK
Jacob Thomas Associates
JAC Recruitment
JGR Group
Jo Holdsworth Recruitment
TurnerFox
Perfect Team
HEADWAY RECRUITMENT
Love Success
Blue Juice Recruitment
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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