Call Centre / Customer Service Recruitment Agencies Directory
Sky Personnel
Thorpe Molloy Recruitment
Response Personnel
Jobwise
Industrial Temps
Morgan Jones
Barlow Wood Recruitment Specialist
Go Gecko Ltd
Nouvo Recruitment
OutSource UK
Octopus Personnel
Park Street People
The Sammons Group
MPA Recruitment
K.B.C. Associates Limited
Prestige Recruitment Group
Quest Employment
Recruitment Direct
Rotherwood
Senior Salmon
Skillframe
Sigma Recruitment
Specialist Recruit International
Staffline Recruitment Ireland
Templewood Recruitment
Insite International
Owen Payne Recruitment Services
The ONE Group
Wilde Associates
WP Recruitment
Get Staff
Zenith People
Uber Recruit
ARC Group
Synergy Personnel Services
Avenue Thorn Recruitment Services Ltd
Wilson Recruitment Ltd
Xpert Recruitment Solutions
Simpson Dean Ltd
Diverse Talent Solutions
Just Recruitment
Facilities Search
The Recruitment Co
Crem Recruitment
Gi Group
HR GO Recruitment
PDR Group
KPI Recruiting HQ
Select
Sue Ross Recruitment
Work Lyf Group Ltd
Clockwork Recruitment
Faith Recruitment
Cantello Tayler Recruitment
City Resource
Coulter Elite Resourcing
SMarter Recruitment Services
Frontline Recruitment`
Sapphire Recruitment
Carlton Recruitment
Halo Personnel
HRC Recruitment
Rullion
Balfour Wilson Recruitment
Echelon 1 Recruitment
Marsh RPF Limited
Fox Resourcing
Randstad Business Support
Apple Recruitment
A1 Jobs
Absolute Personnel
Rustington Recruitment
Cobham Consulting
ACS Recruitment Solutions
Active Staff
Xpert Resourcing
We Talent
AM Recruitment
The Recruitment Bar
Arlington Recruitment
Austin Clark Recruitment
Benchmark Recruit
Ashton Recruitment
Bury Recruitment
Context Recruitment
New Appointments Group
KHR Recruitment Specialists
Links Recruitment Group
Time Personnel Recruitment
Harris Jones Recruitment
AllStaff Recruitment
Be Personnel LTD
Castle Employment Agency
First Choice Staff
Foxwood Recruitment
Anderson Recruitment
Cameo Consultancy
Penns Personnel
1st Choice
CLD Recruitment
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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