Call Centre / Customer Service Recruitment Agencies Directory
Elliott Recruitment
First Base
Four Squared Recruitment
MIW Group Ltd
Modern Edge Recruitment
Square Mile Connections
F1rst Commercial Recruitment
A for Appointments
Pursuit Resources Group
AKA Recruitment
Rapid Recruit
Bennett Staff Bureau
Blue Orchid Recruitment
Bridge Recruitment UK
Great People Recruitment
Regional Recruitment Services
Responsive Personnel
Revive Recruitment
Cottrell Moore
Delaney Browne Appointments
E-Frontiers
Sandiford Green
Elite Personnel
Selective Group
Emmerson-Ross Recruitment
Forde Recruitment
Solutions2Recruitment
Prize Placements
Staff Connection
Staff Source
Portfolio Recruitment
Platinum Resourcing
MC Personnel
The Dove Partnership
Haystack Selection
Windsor Employment
Interpersonnel UK
Uxbridge Employment Agency
Tulip Recruitment
Trinity Personnel
Trio
TLP Recruitment
Impression Recruitment
Platinum Personnel
First Choice Recruitment Consultancy
Mulberry Recruitment
Daniel Adams Recruitment
Bluestone Staffing
Synergy Recruitment Ltd
The Work Shop Resourcing Ltd
Spec Recruitment
Plus One Personnel
OA
Sure Recruitment
SureStaff Recruitment
Team One UK
Team Jobs
Team Support
Reset Recruitment
The Future Works
HQ Personnel
Watton Recruitment
Industrial Temporaries
JS Recruitment
Labour 24/7
The Work Shop
Lucy Walker Recruitment
Red Door Recruitment
Assist Resourcing UK Ltd
MAK Jobs
Quack Recruitment
Hunter Heywood Ltd
Ellis Mason Recruitment
Premier Placement Services
Grey Seal Recruitment
Jobseekers Recruitment
Post Recruitment
2i Recruit
2-recruit
Able Personnel
Absolute for Staff
Bell Cornwall Recruitment
Gravity Personnel
Royle Recruitment
EC Resourcing
Enterprise Personnel
Essential Recruitment
Genesis Employment
Layka Recruitment
Pro1 Recruitment
Euro London Appointments
K2 Recruitment
Harris Lord Recruitment
24/7 Recruitment
Global Highland
Proman Recruitment
5Q Consultancy
Pure Resourcing Solutions
Purely Recruitment Solutions
R Thirteen Recruitment
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
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