Call Centre / Customer Service Recruitment Agencies Directory
Ann Pettengell
Archers Recruitment
Bond Williams
Careermakers Recruitment
Reflect Recruitment Group
Resolve Personnel
Right Recruitment
Cluett Reeve
FS1 Recruitment Ltd
Priority Appointments
ST Selection
Demon Recruitment Group
Optima Recruitment
One to One Recruitment
new4all recruitment
The Caraires Recruitment Consultancy
JLD Recruitment Ltd
Xact Placements
Juice Recruitment
Positive Recruitment
Illuminate Recruitment
Specialist Recruit International
Staffline
Prestige Recruitment Group
Point Recruitment
Personnel Link
Park Street People
PDR Group
Penns Personnel
Osborne Appointments
OutSource UK
Strictly Recruitment
Octopus Personnel
Nouvo Recruitment
Morgan Jones
Response Personnel
TALENT-UK LIMITED
Technical Prospects Limited
Headway Recruitment
HRC Recruitment
HR GO Recruitment
i2i Recruitment
SJP Recruitment Ltd
Wild Recruitment
Insite International
Winners Recruitment
Intro Personnel Ltd
JAC Recruitment
JGR Group
Jo Holdsworth Recruitment
Xpert Recruitment Solutions
Zenith People
Work Wales
WP Recruitment
TurnerFox
Select
Jobwise
Just Recruitment
KHR Recruitment Specialists
Thomas Search
Thorpe Molloy Recruitment
Time Personnel Recruitment
Love Success
The Sammons Group
The ONE Group
The Recruitment Bar
1-1 Recruitment
Blue Juice Recruitment
K.B.C. Associates Limited
Acorn Recruitment
Benchmark Recruit
Context Recruitment
Ideal Recruit
Page Personnel
Pertemps Office & Professional
Wise May
The Recruitment Co
Facilities Search
KPI Recruiting HQ
SMarter Recruitment Services
Sue Ross Recruitment
Wilson Recruitment Ltd
Avenue Thorn Recruitment Services Ltd
Uber Recruit
Synergy Personnel Services
Diverse Talent Solutions
Connect With
Concept Resources
Osborne Thomas
Clockwork Recruitment
Crem Recruitment
Work Lyf Group Ltd
Coulter Elite Resourcing
VH Talent Limited
Echelon 1 Recruitment
Marmion Ltd
Arlington Moore, Search & Selection Ltd
Nexus Search
Go Gecko Ltd
Xpert Resourcing
Most Popular Call Centre / Customer Service Job Roles
Most Popular Locations for Call Centre / Customer Service
England
AvonBedfordshire
Berkshire
Buckinghamshire
Cambridgeshire
Cheshire
Cleveland
Cumbria
Derbyshire
Devon
Dorset
County Durham
Essex
Gloucestershire
Hampshire
More information
Despite a recent wave of outsourcing in the industry, the Customer Service Sector employs more than 300,000 personnel in the UK and doles out over £5 billion in annual wages. In the past few years - having become notoriously inefficient due to communication issues - there has been a gradual reversal in the outsourcing of Call Centre Staff positions, and the number of UK jobs appears to be slowly rebounding.
Customer service recruitment
Recruitment agencies are especially looking for candidates with patience, an ability to learn quickly, and strong verbal communication skills, (bilingual applicants have a considerable advantage). Typing proficiency and IT literacy are also desirable qualities, but aside from these basic skills, there are no formal requirements for entry into the field. Training is typically given on the job, and no degrees or certification are needed.
Salaries
Employees on the low end of the salary scale tend to earn between £13K and £15K annually, but experienced professionals, including Team Leaders and Managers, usually earn closer to £25K. The overall average salary in the UK is about £17K. Employment is available on part-time and full-time basis, and the working hours are standard: rarely requiring overtime. Some companies, however, do staff night shifts and offer 24/7 customer support. Secretarial recruitment agencies report that call centre staff will sometimes make the move to office based jobs and are perfectly suited to those with a good telephone manner.
Do a search and improve your results
Use our quick search to create a personalised list of agencies that recruit for your industry and location.